The Exeter business health insurance review
The Exeter is a member-owned friendly society founded in 1927, specialising in health, life and income protection. This is our independent review of its business health cover.
Who is The Exeter?
The Exeter is a member-owned mutual. Its Health+ private medical insurance offers comprehensive core cover with flexible options and includes the HealthWise app at no extra cost. The Exeter also writes life and income protection. As a mutual, surpluses are reinvested for members.
It’s a different scale of insurer from the household names: a friendly society founded in 1927 with 145,000+ members, where being a policyholder makes you a member of the society itself.
What business health products does The Exeter offer?
The Exeter’s offering on our panel centres on its Health+ private medical insurance, with comprehensive core cover and flexible options, alongside the life and income protection the society also writes. Filter the range or swipe through the cards.
Private Medical Insurance
Covers the cost of eligible private medical treatment, subject to the policy terms.
Ask an adviser →Life Insurance
Pays a lump sum (or monthly income) to loved ones if the insured dies or is diagnosed with a terminal illness during the policy term.
Caspian Insurance →Income Protection
Pays a regular benefit if the insured cannot work due to illness or injury, subject to the policy terms.
Caspian Insurance →How does making a claim with The Exeter work?
Private medical insurance works differently from life cover: instead of a single payout, the policy covers eligible treatment as it’s needed. As with other health insurers, claims aren’t published as a life-style percentage, so the things to compare are how easy claims are to start and what’s covered.
The HealthWise app is the practical front door: unlimited 24/7 GP consultations mean a covered employee can be seen quickly, which is often the first step towards diagnosis, treatment and a claim. What’s covered depends on the core cover and the flexible options chosen at setup, so it’s worth having an adviser walk through the scheme design before you commit.
How do independent ratings score The Exeter?
No single score tells the whole story, so we pull together the main independent measures and state what each one actually covers.
1,400 reviews, a smaller review base than the household names, in keeping with The Exeter’s size.
Read The Exeter’s Trustpilot reviews →5 Star rated for corporate cash plan, level term life assurance and individual private medical insurance. Income protection and decreasing life assurance are rated 3 Star. Defaqto rates product features rather than service quality.
View Defaqto’s ratings →Reviews across multiple products, so typically a much smaller sample than Trustpilot.
Read the Smart Money People reviews →The Exeter key facts
Scheme details
What wellbeing support comes with The Exeter policies?
The Exeter concentrates its support into one well-stocked app, included with policies at no extra cost.
Wellbeing extras are non-contractual benefits The Exeter can change or withdraw, and eligibility conditions may apply. They shouldn’t be the main reason for taking out a policy.
Who might The Exeter suit?
There’s no single best insurer, only the best fit for your business. Here’s how The Exeter tends to stack up.
The Exeter may appeal if you
- Like the mutual model, with surpluses reinvested for members rather than paid to shareholders
- Want comprehensive core cover with flexible options, and an unusually well-stocked included app
- Prefer a specialist friendly society with nearly a century of history over a household name
Worth comparing others if you
- Need company-owned protection such as relevant life or key person cover, which sits with other insurers on our panel
- Need group schemes for a larger workforce, where the bigger health insurers offer corporate-scale plans
- Are buying mainly on price, since premiums vary with your team’s circumstances and are reviewed at renewal
An adviser can check your demands and needs across the whole panel before you decide anything.
Let our advisers compare The Exeter for you
IGotCover is a trading name of Caspian Assured, an FCA-authorised broker. We arrange business protection from a selected panel of leading UK insurers, including The Exeter. Tell us about your business and our advisers will compare quotes across the panel for you. No jargon, no pressure, just the right cover.
The Exeter business insurance FAQs
The Exeter scores strongly on independent measures: 5 Star Defaqto ratings for its corporate cash plan, level term life assurance and individual private medical insurance, a 5 Star Fairer Finance private medical rating, and a 4.1/5 Trustpilot score. Whether it’s right for your business depends on your circumstances, so it’s worth having an adviser compare options across several providers before deciding.
The Exeter also writes life and income protection alongside its health cover. It doesn’t offer company-owned business protection such as relevant life or key person cover, which sits with other insurers on our panel, and our advisers can arrange that side separately.
HealthWise is The Exeter’s health app, included with policies at no extra cost. It provides unlimited 24/7 GP consultations, physiotherapy, mental health support, dietitian sessions and second medical opinions. Like all wellbeing extras it is non-contractual, so it can change, and it shouldn’t be the main reason for choosing a policy.
The Exeter is a friendly society owned by its members rather than shareholders, so surpluses are reinvested for members. Taking out a policy makes you a member of the society.
Yes. The Exeter is one of the providers on our panel. IGotCover is a trading name of Caspian Assured, an FCA-authorised broker: we arrange the cover and the insurer provides it. We compare products from a selected panel of providers rather than the whole market, and our advisers can help you weigh The Exeter against the alternatives.
The Exeter was founded in 1927 as a friendly society and has 145,000+ members. Its full legal name is Exeter Friendly Society Limited.
Important information
- This page is information only and not personal advice. Whether a product or provider is right for you depends on your circumstances. Speak to one of our advisers to find out what suits your business.
- IGotCover is a trading name of Caspian Assured, which is authorised and regulated by the Financial Conduct Authority (FCA reference [FRN]). We arrange cover; the insurer provides it. We compare products from a selected panel of providers, not the whole market.
- Cover is subject to the provider’s terms, underwriting, medical history and acceptance, and to a successful claim. Policies carry exclusions and conditions. Relevant Life Insurance is written in trust and has no cash-in value.
- Tax treatment depends on individual circumstances and may change, and any tax efficiency is not guaranteed.
- Provider figures, claims rates and independent ratings are taken from provider and third-party sources and were correct at the time of writing. Ratings measure different things: a Trustpilot score may cover a provider’s whole group rather than one product, and Defaqto rates product features rather than service, so check the basis of each.
- Wellbeing extras are non-contractual benefits the provider can change or withdraw, may have eligibility or residency conditions, and some elements (such as a health check) may carry a charge. They should not be the main reason for taking out a policy.
